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Learn more >, JCD542 - USB-C Dual HDMI Docking Station, JCD543 - USB-C Triple Display Docking Station, JCD543P - USB-C Triple Display Docking Station with 100W PD Adapter, JCDP392 - 90W Built-in USB-C Travel Dock, JCD376 - USB-C Multiport Adapter with Power Delivery, JCD383 - USB-C Multi Adapter (9 Functions in 1), JCD384 - USB-C Multi Adapter (10 Functions in 1), JCD389 - ULTRADRIVE Kit USB-C Multi-Display Modular Dock, JUD480 - Boomerang Station Universal USB 3.0 Docking Station, JUD481 - Boomerang Station - Universal USB 3.0 Docking Station, JUH320v2 - USB 3.0 Wormhole Docking Station, JCA374 - USB-C Multi-Adapter - HDMI/Ethernet/USB 3.1 HUB/PD 3.0, JCH346 - USB-C 4-Port Hub with Power Delivery, JCH471 - USB-C Multi-Adapter Gigabit Ethernet / USB 3.1 HUB, JUA370 - USB 3.0 Multi-Adapter VGA & Gigabit Ethernet, JUH470 - USB 3.0 Multi-Adapter Gigabit Ethernet / 3-Port USB 3.0 HUB, JCD392 - 4K60 Elite USB-C 10Gbps Travel Dock, JCA140 - USB Type-C to 4K DisplayPort Adapter, JCA365 - USB-C to Dual HDMI Multi-Monitor Adapter, JCA366 - USB-C to 4-Port HDMI Multi-Monitor Adapter, JCA378 - USB-C to VGA & USB 3.0 with Power Delivery, JCA379 - USB-C to HDMI & USB 3.0 with Power Delivery, JDA112 (BXMDPVGA) - mini DisplayPort to VGA Adapter, JDA132 - mini DisplayPort to DVI Adapter, JDA152 - mini DisplayPort to HDMI Adapter, JDA158 - DisplayPort to 4K HDMI Active Adapter, JDA159 - mini DisplayPort to 4K HDMI Adapter, JDA173 - mini DisplayPort to 4K DisplayPort/4K HDMI/ DVI Adapter, JDA214 - VGA to HDMI Video Audio Adapter, JUA190 (BX1VGA) - USB VGA Display Adapter, JUA210 (BX2VGA) - USB 2.0 VGA Display Adapter, JUA214 - USB 3.0 VGA Multi-Monitor Adapter, JUA250 (BX2HDMI) - USB 2.0 HDMI Display Adapter, JUA254/JUA255 - USB to HDMI Multi-Monitor Adapter, JUA258 - USB to HDMI Multi-Monitor Adapter, JUA310 (BX3VGAB) - USB 3.0 VGA Display Adapter, JUA315 - USB 3.0 VGA Slim Display Adapter, JUA330/JUA330U - USB 3.0 DVI Display Adapter, JUA350 (BX3HDMI) - USB to HDMI Display Adapter, JUA354 - USB 3.0 to 4K HDMI Display Adapter, JUA355 - USB 3.0 to HDMI Slim Display Adapter, JUA360 - USB 3.0 to HDMI & VGA Multi-Monitor Adapter, JUA365 - USB 3.0 to Dual HDMI Multi-Monitor Adapter, JUE130 (BX3GIG) - USB 3.0 Gigabit Ethernet Adapter, JUE230 - Dual USB 3.0 to Gigabit Ethernet Sharing Adapter, JUE302 - Wireless N300 Dual Band USB Adapter, JUE303 - Wireless AC600 Dual Band USB 2.0 Adapter, JUE304 - Wireless AC1200 Dual Band USB 3.0 Adapter, JVCU100 - USB HD Webcam with 360 Rotation (Model:JVCU100), JVCU360 - 360 All Around Webcam (Model:JVCU360), JVCU435 - USB 4K ULTRA HD Webcam with 5x Digital Zoom Remote Control (Model:JVCU435), JVA02 - Live Capture Adapter HDMI to USB-C with Power Delivery, JEE251 - 2.5 Inch SATA to USB 3.0 External Hard Drive Enclosure, JEE351 - 3.5 Inch SATA to USB 3.0 External Hard Drive Enclosure, JUC100 - Wormhole Switch USB Transfer Cable, JUC400 (BX2WH) - Wormhole Switch USB Transfer Cable, JUC700 - USB 3.0 Wormhole Switch DSS - KVM Swap & File Transfer, JUD650 - Android Dock Phone / Tablet Workstation, JUT325 - Monitor Stand With 3-Port USB 3.0 HUB, https://en.j5create.com/pages/privacy-policy, https://en.j5create.com/pages/terms-of-service. Plug the power cord for laptop into j5 docking station (far left USB-C port on the back) and then use the j5 USB-C connector cable (the one under flap on front side) to connect docking to laptop. Use of these names, logos, and brands does not imply endorsement. DisplayPort is a trademark of Video Electronics Standards Association, its affiliates or its respective owners, registered or used in many jurisdictions worldwide. Now enjoy true 1080p HD resolution through any computer with a USB 3.0 port. The brain trust at Dell technical support tells me that the computer is "sending the audio out to the adapter", thus no audio on the computer speakers. 02-07-2018 There will be so many options of the drivers available and you need to select the one according to your requirement. The real solution was toreturn the j5create adapter and purchase an Insignia brand USB-C to HDMI adapter. Mines came with a power cord and it worked for a couple of days then completely stopped. At j5create, we take our customer support seriously. Let's get to multitasking! It has been a while since anyone has replied. NOTE: To connect an HDMI device to your computer, you need an HDMI cable, purchased separately. Subject to Your agreement to be bound by all terms and conditions of this Agreement, j5create authorizes You to use and access j5creates proprietary work, which includes compiled code, software, firmware, images, music, media, templates, data, a user interface, any documentation accompanying the program, and any updates or supplements of the same relating to the applicable j5create device You have purchased or acquired (collectively, the Ware). Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and/or names or their products and are the property of their respective owners. This pocket-sized, multi-adapter allows you to add an additional USB 3.0 HDMI monitor, a USB Type-A, and a USB Type-C device for charging. EDIT: I returned the j5create adapter and purchased an Insignia brand USB-C to HDMI adapter. In the following webpage, scroll down to locate and expand Support. The JUA254 USB to HDMI Multi-Monitor Adapter from j5create works as an external video card, instantly allowing users to attach additional displays via an HDMI connection without the hassle of a lengthy setup or having to install additional internal hardware. 1. 3. Follow the on-screen instructions to finish installing the J5create drivers on Windows and Mac. To ensure the JCA379 powers and charges your mobile device while This End-User License Agreement (the Agreement") is a legal agreement between Youand Kaijet Technology International Limited, Inc. (DBA: j5create) (j5create, We or Us) for the Ware (as such term is defined below). Some jurisdictions do not allow limitations of liability, so the foregoing limitation may not apply to you. Check documents on compatibility, FAQs, upgrade information and available fixes. Since it hooks up with a rather small cord cable management can be a tad unsightly. Notwithstanding the foregoing, j5create does not have any obligation to provide any bug fixes, modifications, updates, or technical or end user support for the Ware. * Hot swappable USB enables you to add or remove monitors without rebooting your system. Change Region | Copyright 2023 j5create International. Data transfer rates up to 5 Gbps. Choose to Search automatically for the updated driver software. Features. Hot-swappable connection/disconnection without powering down. Wish j5 made this a little more clear with the product because it works very well at what it does, once it has power. About this item About this item I purchased a j5create USB Type-C Multi-Adapter (JCA374) which supports 4k HDMI (DisplayPort Alt Mode Compatible according to the box). For users who need to get J5create drivers for Mac, or you failed to install the compatible J5create drivers with the above two methods, chances are that you need to navigate to the J5create official website and then find the driver you need. The Ware is protected by copyright laws, international copyright treaties, and other intellectual property laws and treaties. Product category: Computer Monitor Adapters j5create, Troubleshooting (does not switch on, does not respond, error message, what do I do if), Authorized service for j5create Computer Monitor Adapters. If you want to download j5create jua254, jud380, jua350, and any other drivers on Windows 10, 8, 7, but j5create driver is not available and j5create stopped working. 4.4 out of 5 stars 310. X. Use of these names, logos, and brands does not imply endorsement. I even tried connecting the j5create adapter to external power (which is possible but not required). If I need to replace the monitor, I'd like a 27" IPS 4K flat (not curved) display suggestions? An automated troubleshooter is a tool that can find and automatically fix some problems with your computer. Transform your laptop into a workstation that supports all of your peripherals without the worry of overheating. * Ideal for viewing multiple windows at the same time. The USB 3.0 SuperSpeed port gives you data transfer rates up to 5 Gbps. Therefore, you need to install j5create drivers on Windows 10 and Mac. j5create USB to HDMI Display Adapter- USB to HDMI 1080P Cable Converter Adapter for Windows 10/8.1/8/7, XP Visit the j5create Store 361 ratings | 47 answered questions $3999 FREE Returns Available at a lower price from other sellers that may not offer free Prime shipping. Learn How to Post and More, Printing Errors or Lights & Stuck Print Jobs, DesignJet, Large Format Printers & Digital Press, Business PCs, Workstations and Point of Sale Systems, Simply ask a new question if you would like to start the discussion again, https://m.costco.com/.product.100381392.html. Purchase here: https://en.j5create.com/products/jua254* Easily add an additional display through the USB3.0 and HDMI connection. If any of the provisions of this Agreement are held by a court or other tribunal of competent jurisdiction to be void or unenforceable, such provisions shall be limited or eliminated to the minimum extent necessary and replaced with a valid provision that best embodies the intent of this Agreement, so that this Agreement shall remain in full force and effect. -Do I need to buy a different monitor? JVU250 HD Webcam with Auto & Manual Focus Switch, JUPW1107NP MagSafe 15W Wireless Charging Stand, Up to 100W power pass-through to charge your laptop and power the connected peripherals when used with a USB-C power adapter, Connect and charge your USB devices with 3 x USB ports, Reliable network connectivity via the Gigabit Ethernet port, Direct access to SD & microSD memory cards for data storage and transfer, 3.5mm audio jack to connect microphone/headphone, Security lock slot for anti-theft protection, Convenience setup with double-sided cable storage compartment, Intel HD Graphics 4000/ ATI HD 7xxx/ NVIDIA 5XXM or higher, Available USB-C port that supports DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0, Extended Monitor: (More powerful processors recommended for multiple displays), One 2K (2048 x 1152 @ 60 Hz) full-screen video playback, Two 2K (2048 x 1152 @ 60 Hz) full-screen video playback, 1 - SD & microSD memory card reader/writer, A 4K-capable display is required for obtaining the 3840 x 2160 resolution, If connected to a USB 2.0 host port, or if using a USB 2.0 host cable, performance may be limited, The dock can connect to a USB-C port that doesnt support Power Delivery but it will not pass power through the connected device, If you are using a high-powered USB device, attach a USB-C power adapter to the power delivery port for optimal performance, To ensure files copy completely, do not remove the USB-C power adapter while copying files. The opinions expressed above are the personal opinions of the authors, not of HP. Purchase here: https://en.j5create.com/products/jua254* Easily add an additional display through the USB3.0 and HDMI connection. Verified purchase . The j5create Terms of Use located at https://en.j5create.com/pages/terms-of-service is incorporated herein by reference (Terms of Use). Downloading and installing the driver may also be needed if you select this method. Please tell me what I need to replace to get this to work: -Do I need a different USB-C to HDMI converter or is the j5create compatible with the Envy? Nice try, but there is no HDMI port on that laptop. At j5create we strive to maintain 100% customer satisfaction and functionality, no matter what product or system you may have. Are you looking for a troubleshooting guide? HDMI USB driver update You need to open the device manager. 1 - JCA379 USB-C to HDMI & USB 3.0 with Power Delivery, Optional power adapter can be connected for charging a laptop or other power consumption device, Connect video, data and power to a computer or tablet with a single USB Type-C, No need for any software installation or configuration. You agree to comply with all applicable international and national laws that apply to the Ware, including all applicable U.S. export-control laws and regulations, as well as any end-user, end-use and destination restrictions issued by U.S. and other governments. Sign up for the latest innovations, exclusive offers, and more. Get answers to your product questions by contacting our Customer Service team. j5create USB Type-A 3.0 to HDMI Display Adapter + USB C to $80 99 $97.98 This bundle contains 2 items + + Total price: From the brand We develop. 10:49 AM The j5create Privacy Policy located at https://en.j5create.com/pages/privacy-policy is incorporated herein by reference (Privacy Policy). By using this site, you accept the. We create. Then connected my monitor to the box using an HDMI cable. Sections 2 through 14 of this Agreement will survive any termination of this Agreement. Dual displays via HDMI outputs. JTS224 Multi-Angle Stand with Docking Station for iPad Pro, JCD395 4K60 Pro USB4 Hub with MagSafe Kit, JCD372S USB-C Multi-Adapter for Surface Pro 8, Plug and play No software or drivers required, Hot-swappable connection/disconnection without powering down, Supports up to 3840 x 2160 @ 30 Hz resolution, If you are using high-powered USB devices, attach the USB-C power adapter to the power delivery port All rights in the Ware not expressly licensed under this Agreement are reserved to j5create. . Your laptop display, plus the 2 external monitors, gives you a total of 3 monitors. Hope this helps. Find out JUA Support in this case. 3. . Tell us what video-output port(s) your computer has -- VGA? j5create - USB 3.0 to Dual HDMI Multi-Monitor Adapter - Silver Model: JUA365 | SKU: 5615018 4.5(1,153 Reviews) 97 Answered Questions Highly rated by customers for: Set up, Ease of use, For laptop $69.99 Add to Cart Show only Answered Questions ( 97) Sort by: Showing Ask a Question In Device Manager, find the device. Compatible with Thunderbolt 3, the universal USB-C connection works with Windows and macOS. HDMI is a trademark of HDMI Licensing Administrator, Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. Our experienced customer service representatives offer live chat, and phone support, or if you prefer, you can send us an email with any questions you may have. Check articles with full guides:https://window. j5create may from time to time, in its sole discretion, make updates, modifications, supplements or new versions of the Ware or portions thereof available to You under this Agreement for the purpose of, among other things, distributing bug fixes, patches and feature improvements. Subject to the terms of the Privacy Policy, j5create reserves the right to use such information, data and statistics in the course of j5creates business, and you hereby agree to j5creates use. NOTE: there are 7 ports on the right side of your computer. The author of this question has solved their problem. For maximum performance, use a computer and USB-C power adapter equipped with PD 3.0, We advise no more than one (1) bus-powered/portable external hard disk drive to be connected to the USB hub at a time, 1 - JCD542 USB-C Dual HDMI Docking Station. How to connect the JVAW56 ScreenCast HDMI Wireless Display from Windows Devices to a HDTV? Note: We only recommend downloading the firmware if you have a Steam Deck device. Windows is a trademark of Microsoft Corp., its affiliates or its respective owners, registered or used in many jurisdictions worldwide.