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or was there no option for you? Refunds will generally be issued if an event is canceled and not rescheduled, however, this is determined by our Clients, and not by AXS. With a simple integration this product has gone from strength to strength enabling AXS . Privacy Policy There are several reason for why this could have occurred, including submitting invalid data, clicking too quickly or using too many devices at the same time. Nightingales THU 20 APR 2023 Doors 6:30 PM Alexandra Palace Theatre. ATTENDEE PROMISE & HEALTH ACKNOWLEDGEMENT: You agree to follow event policies (including health and safety policies) and posted instructions while at the event. I agree to the use of my data submitted as part of this reimbursement application being used in accordance with the SAFETY AND SECURITY. Gigs and Tours told us its terms and conditions are accessible via its site homepage and are listed at the time of booking. By purchasing tickets you are agreeing to such terms and conditions of the MLS home team. Event date, time, talent, participants and rosters are subject to change without notice. Please note we will require official notification of breakdown from the service provider, Please note we will require a vehicle recovery service report, incident report or copy of garage repair bill to be attached as appropriate, (Please note we will require a copy of the original invitation to attend jury service to be attached), (Please note we will require evidence of the Emergency Services attending your residence in the event of burglary or fire to be attached), (Please note we will require a copy of the original witness summons instructing you to appear in court to be attached), (Please note we will require a screen grab/scanned print out from the Met Office website/confirmation of Police Warning), (Please note we will require a copy of the original advice to travel at short notice on military service to be attached), Your supporting documentation such as medical documents, evidence of breakdown, confirmation of travel disruption as applicable, Scanned copies or clear photographs of the un-used tickets. A refund AXS the company right which she bought the tickets sent via an email telling. We understand that these things can take time, so you can apply for a refund once you have this information, even if the event has passed. On one occasion I got as far as selecting the insurance. Your refund will be processed automatically by your point of purchase within 30 days of cancellation, or within such other timescales as are notified by your point of purchase. Apply for a refund. No part of these terms of use is to be taken as an express or implied repudiation of our obligations under these pieces of legislation. Klicka hr fr att kontakta oss. Think carefully about whether you want your tickets to the postponed event - once you've confirmed you want to roll your tickets over, it's unlikely you'll be able to change your mind afterwards. What is AXS Premium? I can't go to a concert anymore, any tips to ensure i get my money back? What does insurance on concert tickets mean? Fan Update from AXS I bought 2 tickets as well and I clicked the refund button because it was the last day to request a refund. Terms, conditions, and exclusions apply. All attendees must conduct themselves properly at an event. If you believe you've been a victim of fraud, please contact us here submit a ticket or use the live chat icon on this page to begin a session with us. who has the best covid cover for travel insurance? Events may be postponed or canceled for a variety of reasons. You agree that we may perform these actions, including, but not limited to, addition or correction of account profile information, addition of additional forms of electronic identification to your account, transferring tickets to others, listing tickets for sale, and/or purchasing tickets. You will also be entering into a separate contract with the buyer, allowing us to transfer your tickets and the corresponding tickets to them. has anyone ever gotten a successful refund on an axs ticket? All the remaining ticketing sites and insurance providers either did not respond in time or declined to comment. Listings are not considered retracted until they have been processed and a system confirmation has been issued. What is Allianz Global Assistance Event Ticket Protector Insurance? Most just gave up and bought another pair of tickets since they didnt want to go through the battle of getting their original ticket or a refund. AXS provides technology platforms to its clients such as entertainment venues, promoters, and sports teams (our Clients) to list, sell, issue and deliver tickets to events using AXS powered websites and mobile applications (the Service). For tickets to events located in the United States, the Service is operated by AXS Group LLC. So I decided to treat myself and girlfriend to VIP tickets. If you are unable to provide this information, the box office may refuse to provide your tickets to you, and we will not be responsible for your inability to enter the event. Congratulations to those who were selected to purchase tickets to Zach Bryan's Burn, Burn, Burn tour! The refund will be issued to the Payment Method on file. The event is copyrighted, and Holder agrees not to transmit, distribute or sell (or aid in such activity), in any media now or hereafter existing, any description, account, picture, video, audio or other form of exploitation or reproduction of the event without Releasees written consent. In these cases, customer service will attempt to contact you, using the information we have on file. Please complete the section which is relevant to your application. Refunds are not offered if you are unable to access an online event due to lack of bandwidth, incompatible equipment or software, or any other reason. We will notify you by email if this box office collection is required. Every time I go to buy tickets for a show and I see that the only way to get them is through AXS, my stomach drops. Have you tried to make a refund by clicking on the refund option? How do I get my AXS Premium tickets once I complete my purchase? Our sales fee will be assessed against you as the seller of any ticket(s) that are sold or offered for sale, as well as any taxes that may apply, both of which will be deducted from the transaction amount due to you. RECORDING/PHOTOGRAPHY/OTHER RESTRICTIONS. Ticket Insurance. We will need these documents as part of the application process and cannot process a refund without them. Click here. You are urged to review all pages displayed during your completion of a purchase. Click here. BUY THE PERFECT TICKETS Front row or on the aisle? Will ticket | Stuff for Sale - Gumtree Booking Protect, a refund guarantee used by Festicket, says you'd need a positive test to get a refund in this situation. We also give them access to 24/7, multilingual . I realised I was too late for the standard entry tickets, as they had all sold out. 1999-2023 PayPal, Inc. All rights reserved. There is an inherent and elevated risk of exposure to COVID-19 in any public place or place where people are present and there is no guarantee, express or implied, that you will not be exposed to COVID-19 at the event. Tickets were bought in December 2019 - so I am outside the 120 claims deadline. Official Tickets and Your Source for Live Entertainment | AXS.com Additionally, for events where the refunds are not offered, you may consider other options made available like selling or transferring your tickets before the event takes place. Additionally, you agree to comply with these conditions and all applicable laws, statutes, ordinances and regulations regarding the use of the Service, listing of tickets for sale, solicitation of offers for purchase and the resale of tickets. These documents are require to process your application and you are unable to submit your application without these documents. File a Claim | Allianz Global Assistance - Allianz travel insurance TicketPlan Limited are Appointed Representatives of Pier Insurance Managed Services Limited. We'll let you know the event is canceled and automatically refund your order (except the delivery fees) to the same card used for purchase. If we deem, in our sole discretion, that a listing, transfer and/or transaction violates the law, this Agreement or the terms and conditions or other rules of our Client, we may cancel such listing, transfer and/or transaction. Check your insurance if you have it - you might be able to make a claim if you've tested positive for coronavirus or need to self-isolate. Plans can . Thank you for taking the time to let the people know. AXS | Complaints | Better Business Bureau Profile AXA trip cancellation insurance is a non-expensive option to add to the cost of your trip. If you are unable to find tickets or parking rights, please check back again. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. WARNING: COVID-19 is an extremely contagious disease that can lead to severe illness and death. If you paid by credit card it may be possible in certain circumstances to. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. But with Event Ticket Protector, they won't need to worry. AXS Tickets on the App Store AXS Tickets Phone Number | Call Now & Shortcut to Rep - GetHuman You must supply the required Payment Method and/or other personal information in order to complete your purchase. This has enabled close to 1,000 customers to obtain full refunds since the start of the pandemic. This means that you agree that we will have authority to conclude a sale of your tickets to a buyer on your behalf once you have told us to list the corresponding tickets for resale. If we suspect, in our sole discretion, unauthorized or fraudulent use of a seller or buyers account with us. Ticket holders could be buying insurance policies for gigs and major events which do not provide them with the Covid cover they expect, Which? Ticketmaster will refund your ticket price if the event gets cancelled due to some unforseen or catastrophic event. To ticket | Stuff for Sale - Gumtree AXS USA Reviews | Read Customer Service Reviews of www.axs.com Events & Entertainment Events & Venues Event Ticket Seller AXS USA AXS USA Reviews 5,813 Great 4.2 VERIFIED COMPANY www.axs.com Visit this website Write a review 28% Most relevant RS Roxanne Schellman 3 reviews US A day ago Kyturra and the chat function were superb! Though it's quick and easy to tick the box for insurance (which is usually flagged as 'recommended' by the ticket seller) at the checkout, it's worth doing some research before adding it to your order. If they pay you now, there's no insurance for them if the new owners are refused entry. Refund policies may vary depending on promoter, venue, state or local laws. Get many game updates, food, range will not ever able to issue a refund half your ticket insurance. Front row or on the aisle? And while some sell insurance policies that include additional coronavirus-specific cover, it's inconsistent - and in some cases a waste of money . The truth is that paying for insurance to guard against this is a waste of money. The ticket is valid only for the event, date, time, and seat location issued. Are AXS Premium tickets sold for every event? In response to the criticism, Ticketmaster's parent company, Live Nation, announced an initiative Friday that will give ticketholders 30 days to request a refund once their postponed show sets a. AXS has cancelled the ATP finals at the O2 in November 2020, because of COVID. By using a ticket to enter the event listed on the ticket the holder of the ticket agrees to the terms stated in this Agreement on behalf of themselves and any accompanying minor (collectively Holder). Common problems addressed by the customer care unit that answers calls to 888-929-7849 include Refund a Charge, Inquire About an Event, Account Access, Make a Purchase, Find My . All photography, filming and other recordings of the event are PROHIBITED. How do I get my . With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. The document details need to meet the requirements of your Booking Refund Protection. User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36. The site owner may have set restrictions that prevent you from accessing the site. AXS UK Reviews | Read Customer Service Reviews of axs.com/uk - Trustpilot I've gotten my money back from allianz with just a letter from my work saying I had to work that day. You also understand that you must comply with all laws, mandates, health orders and directives applicable to the event you attend. You agree not to hold us liable for your failure to comply with any law or our failure to notify you of, or properly apply, any law. WE ARE NOT RESPONSIBLE FOR ANY ASPECT OF THIRD-PARTY WEB SITES, INCLUDING PURCHASES MADE ON THOSE SITES. Articles in this section - AXS Help Center . Any reimbursement made as a result of any knowingly incorrect statement made by me or on my behalf shall be invalid and may result in subsequent action being taken against me. Upon your payment in full, you shall be entitled to the tickets you have purchased. Invoiced venues for money due to AXS and oversaw procedure of issuing customer refunds. On receipt by us of payment from you, we will transfer the tickets to you, subject to this Agreement, our Terms of Use and any specific terms and conditions of our Client. The original invitation must be dated so that we can see when it was received, the date you are instructed to attend and detail the name of the person(s) required to attend. AXS is not responsible for failure of delivery or any losses incurred as a result of a purchasers failure to provide an accurate address. AXS Tickets Reviews Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. If you have purchased ticket protection through TicketPlan and wish to request a refund, please submit an application. If I have XCover ticket insurance and miss an event, can I get a refund? If for any reason, you wish to cancel your plan during the review period, you will be refunded your premium as long as you haven't filed a claim and your event has not begun. They have refunded the ticket cost, but are refusing to refund the ticket cancelation Insurance (supposed to cover accidents etc.) In addition to the limitations set forth in the Terms of Use, which include a mandatory arbitration provision and a class action waiver provision, the following limitations of liability apply to any purchase or sale you make through the Service and any use of a ticket issued by the Service. I would like a refund for a cancelled/rescheduled - AXS Help Centre By using the Service, you agree to the Privacy Policy and Terms of Use. If a buyer, seller or transferee breaches the terms of this Agreement, we may, in our discretion, cancel any listing, transfer and/or pending transaction associated with such buyer, seller or transferee. How do I file a claim and get a refund if I have ticket insurance? If the tickets are limited as described in, If there is an error in the pricing of a ticket offered for sale through our Service, we may cancel any listing, transfer and/or transaction all as more fully described in. Press J to jump to the feed. Pick your exact se. If you bought tickets online or over the phone, you won't need to do a thing. Tickets are still available for many events, and you can continue to AXS to browse, find events, and see your ticket options. Each ticket that you as Holder purchase, receive (for example, as a subsequent transferee of a prior purchaser) or use issued by the Service, is a revocable license to enter and attend a particular event (whether live or online), or to park at a venue, or to exercise certain other rights associated with an entertainment event for which the Service issues tickets and each such ticket is a contract, subject to this Agreement, and subject to any additional specific terms and conditions imposed by our Client or their designee with respect to the particular ticketed event. TicketPlan cannot be held responsible if incorrect banking details are provided. The documented police or fire brigade report. User-Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 15_3_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/15.3 Mobile/15E148 Safari/604.1. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. But some ticket holders will be disappointed to find their insurance doesn't cover them for what they assume it will. If not attending the event /part(s) of package with you please indicate their relationship to you, When was medical advice/treatment first sought for the medical condition causing death, Unexpected disruption of public transport, Please give details of the cause of the disruption and how your journey was affected, If necessary/appropriate, please provide additional details in relation to the documentary evidence attached, (including covid-19 and pregnancy-related requests). Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. We looked at five ticket insurance and guarantee providers offered by some of the biggest online ticket sellers. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Individuals in possession of a recording device are subject to confiscation and/or ejection. Ad . To help us process your application quickly, please share as much information with us as possible and attach supporting documents. But beyond this scenario, it's important to check each policy's terms and conditions to see if it's worth paying extra - and don't take the ticket seller's wording at the checkout or on promotional banners at face value.