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Bing sets this cookie to recognize unique web browsers visiting Microsoft sites. Your day in the Apple Store is filled with a range of focused support and service tasks. Core training took place off-site and included 15 new employees like. . We also use third-party cookies that help us analyze and understand how you use this website. Find out what an apple technical specialist does, how to get this job, and what it takes to succeed as an apple technical specialist. When you earn an Apple certification, you must adhere to the Apple Identity Guidelines, which describe how you may use Apple logos and digital badges. You reassure customers when delivering product diagnoses and potential solutions. Description As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. You maintain composure and customer focus while troubleshooting and solving issues. Description As a Technical Specialist, you help new owners get started and current ones get quick, efficient support - developing strong, positive relationships with Apple. They will also learn about the software and hardware they will use on a daily basis. That turned my pretty normal day of work into feeling as if I were on a set of a music video shoot. The exam costs aren't as crazy as CompTIA. Nokia Technical Manager Salaries in Dusseldorf, Germany Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. As part of that process, were rolling out Mac as a choice for our employees. Apple certification programs are IT professional certifications for Apple Inc. products. Users can demonstrate their competency with two new exams and earn certification from Apple. We played ice-breaker games and learned everything Apple history, achievements, programs, the the company's mission statement, benefits and stock options. I filled out Apple's online application, which consisted of a series of questions that I suppose helped them determine if I was "Apple material.". Desktop Support Specialist - Mid-Level Equiliem San Francisco, CA Quick Apply $40 to $45 Hourly Full-Time . Ability to assess customers support needs when they arrive, then provide solutions or refer them to other team members, Flexibility to regularly rotate through different technical specialities and skill sets, Ability to thrive on change as products evolve. Apple products are often complex and require a variety of skills to troubleshoot, repair and maintain them. We're committed to being your source for expert career guidance. Attention to detail can also help technicians troubleshoot problems and identify the source of issues. To view your favorites, sign in with your Apple ID. Apples most important resource, our soul, is our people. Copyright A selection of macOS tips to make your Mac life a more effortless experience. You will often be required to explain complex technical issues in simple terms, so its important that you are able to simplify complicated concepts. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. But opting out of some of these cookies may affect your browsing experience. Apple Inc. All rights reserved. Great offering by Apple! Multiple rumors have indicated that a handful of design changes are coming to the iPhone 15 Pro and iPhone 15 Pro Max, but one that until now has gone under the radar is the possibility that the volume controls on the side of the device will be a single unified rocker button. Demonstrate and validate your expertise, whether you're an app developer or IT professional. We believe deeply in inclusion in technology, so the new courses are self-paced and freely available, and we are working to ensure ability to pay isnt a barrier to earning Apple certification., Two new Apple Professional Training courses Apple Device Support, and Apple Deployment and Management are available today on training.apple.com. You reassure customers when delivering product diagnoses and potential solutions. In order to become an Apple Technical Specialist, one must meet the following requirements: Education: Most employers require technical specialists to have a minimum of a bachelors degree in computer science, information technology, computer engineering or another closely related field. Provided by Google Tag Manager to experiment advertisement efficiency of websites using their services. This type of selling opened my eyes to the importance of treating all my customers equally, all with compassion, no matter what the circumstance. Just fill out the form or call us directly on, By using this form I agree for Influential Software to store and handle my data, and to contact me about IT training services. Apple is an equal opportunity employer that is committed to inclusion and diversity. Other benefits included stock pay options (up to 10% of your income quarterly at 15% of market value) and discounts, such as 25% off a product once a year, 15% off products for friends and family on three products a year, and an unlimited 10% in-store discount on anything, any time. Based on 3781 salaries posted anonymously by ICF Human Trafficking Training And Technical Assistance Specialist employees in Charles City. Apple Certified iOS Technician Training (ACiT) \nApple Certified iOS Technician (ACiT) 2016 is a 3-day course that enables students to become certified to troubleshoot and repair iPhone, iPad, Apple Watch, and Apple TV at an Apple Authorized service facility. At Apple, the learning never ends, and team members continually support each other. By helping Apple maintain strong relationships with customers, you are instrumental to our success. Take proctored certification exams from your home or office. Apple courses and certifications | Influential Training It was just a few days later when I received my first follow-up call. This cookie is set by GDPR Cookie Consent plugin. Apple Technical Specialists typically have a bachelors degree in computer science or a related field, and they must be proficient in the use of Apple products. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. The new courses are sequential and build on a user's skills as they progress, with new certification exams available to demonstrate competence at each level with corresponding digital badges. The training has been completely redesigned and moved to an online, self-paced format. At Apple, were not all the same. Your work hours will be based on business needs. An Apple logo or digital badge is a seal of approval and a promise of excellence. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. Apple introduces new professional training to support growing IT workforce New online courses and certifications for Apple device support, deployment, and management prepare workers for in-demand careers Apple today launched updated professional training and certifications for IT support and management. Apple Introduces New Professional Training Courses and - MacRumors If you dont pass the exam on the first try, you can purchase another exam and retake it after 14 days. Apple is beyond advanced regarding employee benefits, interaction, and advancement between annually increased pay and job involvement. We were thanked for coming and then excused once we had completed our quiz. 50 features and changes you might have missed in macOS Ventura. The difference between "Specialist" and "Genius": I was never an Apple Genius because I was a part-time employee, and Apple only offers Genius positions as a full-time job. And be amazed by what it does for yours. Recertification exams for unexpired certifications cost $49. After completing an estimated 14 hours of learning content, users can take an exam to earn the Apple Certified Support Professional certification. The latest news and updates, direct from Apple. Working as a Technical Specialist at Apple in US: 417 Reviews | Indeed.com Start of main content Apple 73 4.1 Write a review Snapshot Why Join Us 11.7K Reviews 2.9K Jobs 100.8K Salaries Benefits 316 Q&A Interviews 51 Photos Want to work here? Theyre so grateful and that feels really good.. MacBook and iPhone screens show Apples updated professional training and certifications for IT support and management. This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. Apple Specialist (Current Employee) - Boca Raton, FL - July 30, 2022. Join to apply for the US-Technical Specialist role at Apple You may also apply directly on company website . Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. Top editors give you the stories you want delivered right to your inbox each weekday. Apple Certified iOS Technician Training (ACiT) - ITMC Apple training delivers everything you need to learn about the technologyonline and on your time. Theres a lot to like about the all-new Apple Professional Training courses, which give users a solid grounding in the concepts and theory around supporting and deploying Apple products, said Tom Bridge, the Mac Admins Foundations co-chair. After completing an estimated 14 hours of learning content, users can take an exam to earn the Apple Certified Support Professional certification. Surname must be different to the First Name. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. The employment of Apple technical specialists is expected to grow much faster than average over the next decade. Apple introduces new professional training to support growing IT workforce, New online courses and certifications for Apple device support, deployment, and management prepare workers for in-demand careers. Apple Technical Specialist Salaries in the United States You may be communicating with other technicians, engineers or managers. Trade-in values have gone up for the iPhone 13 Pro, iPhone 12 Pro Max, and iPhone 7 Plus, with the new pricing listed below. PDF Apple Certified Trainer Program Guide Its a secure, shareable credential. After you become an Apple Certified Trainer, you may deliver courses at Apple Authorized Training Center for Education locations. Average salary for ICF Human Trafficking Training And Technical Assistance Specialist in Charles City: US$66,420. Multiple sources informed MacRumors that Apple's PR team is planning a product briefing next week. We will work with applicants to make any reasonable accommodations. Next-generation version of iOS, set to be previewed at WWDC 2023 in June with a public release in September. Analytical cookies are used to understand how visitors interact with the website. The cookie is used to store the user consent for the cookies in the category "Analytics". click here to select a store and view pay information. Reasonable Accommodation and Drug Free Workplace policy, Learn more about your EEO rights as an applicant. Some employers may accept candidates with a high school diploma or an associates degree. The entire store team benefits from your commitment to providing the best care for customers. United States Department of Labor. Your day in the Apple Store is filled with a range of focused support and service tasks. You gain satisfaction from bringing resolution and insight to each customer, elevating his or her relationship with Apple to the next level. Youll need to be flexible with your schedule. Apple technicians often work on their own to diagnose and repair devices, so they need to be able to work independently to complete their work. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. tock pay options (up to 10% of your income quarterly at 15% of market value) and d. iscounts, such as 25% off a product once a year, 15% off products for friends and family on three products a year, and an unlimited 10% in-store discount on anything, any time. Two weeks passed with no contact, so I decided I would visit the Apple Store in the Westfarms Mall in Connecticut. I remember they would often buy the entire store crew a full meal for free on launch days, which was pretty awesome. I became inspired to spread the creativity bug and often found myself being thanked and praised when customers left the store with exactly what they needed. You even provide personal training for new customers, helping them acquire the basic skills they need to get started on photo, video and music projects. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Our training team can help you book training for your organisation or for a third party. And after youve passed an exam, display your verified digital badge on any professional networking site.