One thing I have now witnesses and everything was recorded just last year before COVID 19. I am one of those seniors who purchased on the promise that they would sell current time share. Someone's going to jail and it isn't me. After researching and finding this site (thank God!) We purchased a timeshare with Palmera. They responded recently they dont purchase timeshares. RCI, LLC. Theres nothing worse than a cramped hotel room and lack of personal space. So he starts to get rude and tells us "so you like wasting all of your money" and stuff like that. Unlimited Vacation Club - Members Only Please! The first thing you should do before searching for rental homes is decide on an ideal budget. Taxes, additional fees and charges may apply. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. This post has been removed at the author's request. BBB Business Profiles generally cover a three-year reporting period. There are many benefits of timeshare, but if you arent going to use it to the fullest, you may miss the opportunities! Most real companies would take the time..will see where it goes. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. By the time our account became active, we discovered the points we purchased were not enough to reserve a 3 bedroom unit for any of the weeks. Now, multiply this over the next 50 to 60 years. We did not need Palmera without this. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. It has been over 9 months. They think all they have to do is change their name or change management companies and people won't find out. We didn't start to look into it more until we got home Sunday night. After about another hour, I finally got through to the right person. My wife and I were ready to walk out of the sales presentation until they said they would sell our old time shareIt would just take time. They lied that we could be able to sell our Bluegreen Points (not one call in about a year). Start a new search, then select a related item from the autosuggest. and I fell for it. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. Under Six Ways to Travel, click Palmera Escape via RCI, Click RCI Exchange to link to your RCI Subscribing Member account. product but we could spend more $ and upgrade. Palmera Vacation Club ranks 198 of 1943 in Real Estate category. (Side note: My Contract states, $126.97 monthly draft so I'm not sure why they are taking the additional $1.24 let me guess, the Board of directors voted for the increase the minute I signed up!) Scam Clue 5: A promotion that poses as an investment. B. brenda123129 of FARMINGTON, US. After I selected the # from the automated message, the phone just rang and rang and eventually the call would drop. I was in Hilton Head last Christmas trying to relax and recover from cancer surgery. Regards, File Complaint They offered to purchase our other timeshare in exchange for purchasing their timeshare, within 6 months. Some restrictions apply. They never answer our calls I but 5000.points and paid $2000. If you enjoy the TUG website/forums or found value in the information you learned from TUG. Don't have an account? Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Save. Complaint Resolution Index (CRI) Explained. Have you tried contacting them? Write reviews, ask and respond to questions, In Share your photos and videos with others to prove the truth of your words. Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. Palmera Vacation Club has been in contact with Ms. ***** File No. Fraudulent representation of a time share, Desired Settlement: cancellation of contract with no negative credit report filing, Vacation Club and what we were promised and told. Dont Miss: Hicv Vacation Package Kissimmee Fl. Scam Clue 2: A promotion claiming youve won something. They knew the things to say and they encouraged us to come and listen to their sales pitch, Steve Mitchell said. The points we purchased would get us a 1 bedroom unit during certain weeks of the year. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. We told him flat-out during the tour that we are not interested. Washington Seller of Travel Reg. In reality, timeshares are not bad. The cost, fees, points, maintenance yearly, I want to give it away, We just want to walk away from the contract. View Details. I was told by Palmera I won't have to "pay any more 'maintenance fees', the bank draft will take care of this" but I can't believe anything from them. He also kept trying to convince us to buy a package that we couldn't afford and rent our time to people. | The club promoter is making a profit somewhere along the process. Desired outcome: Others, however, ask you to pay big up front for some promised future benefit. Contacts:There are no additional contacts. Palmera Vacation Club: Reviews, Complaints, Customer Claims Not only is the average cost of a timeshare much lower than your lifetime of vacations, but timeshare units offer much more space than the typical hotel. The reason this appealed to us, is that we were very interested in downsizing the number of timeshares in our inventory. Influential celebrities and unscrupulous companies have overrun the media with messaging that timeshares are bad. Coral Sands Resort - Palmera Vacation Club Destination This was a hassle no doubt. Still no return calls. Other restrictions may apply. Palmera also has a Facebook page that we should all be posting on. These may or may not be honest some are clearly outright scams, and others simply inflate the benefits and disguise the drawbacks. You May Like: Disney Vacation Club Rentals Grand Californian. I need to know what I'm paying for @ $128.21 monthly when I'm still expected to pay exchange fees. This is not the first time that we have had issues with getting people to respond, Desired outcome: One of the many exciting benefits of your RCIsubscribing membership is the ability to expand your options for vacations beyond thePalmera Vacation Club portfolio. He didn't listen to anything we said at all. Resolution Sought Each unit is professionally decorated and refurbished every year. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. My wife and I were invited down to Palmera Vacation Club on Hilton Island to review and listen to a presentation of different timeshares types of vacation programs being offered. He wanted to sell it, and in the process, we wanted to buy our own t. s. there. The room was filled with small desks and chairs each filled with potential buyers and their salesmen. What is Palmera Vacation Club's Instagram? Category Timeshares & Vacation Clubs. According to law enforcement officials, oftentimes the promised discount and savings never materialize: The promoters provide prices that are no better than travelers can buy openly, through a wide range of discount sources, and the promised dream vacations never seem to become available. A timeshare is also a guarantee to vacation every year, and you pay up-front for a lifetime of travel. View summaries of the complaint descriptions and responses. I submitted a certified letter to the company with no response. Attended a presentation at Palmera with no intention of buying anything as we already have a week elsewhere that we were considering disposing of. Does anyone else have experience with this and any advice? In fact, about 85% of timeshare owners love their brand or resort. Please let me know what happened or who to contact. My decision to purchased was based on lies. Island Links is located on beautiful Hilton Head Island, perhaps the finest resort community along the Atlantic Coastline. All my nightmarish thoughts include PCV charging my card for membership fees, this loan payment, etc. Help please. Recent Reviews The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. With a timeshare resort, units normally have private bedrooms, spacious living rooms, and a fully-equipped kitchen. Prove them wrong! Palmera Vacation Club - Timeshares / Vacation Rentals Forum I've had my bank account since 1975 and want to keep it. We arrived at 9am along with dozens of other potential buyers. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". We were lucky and did not fall for their lies (in 2011). Had enough of Palmera. One of the many exciting benefits of your RCI subscribing membership is the ability to expand your options for vacations beyond the Palmera Vacation Club portfolio. Just went through a similar situation as you. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? Desired Settlement: cancellation of contract with no negative credit report filing. 13 Our ETA was just after 5, so I wanted to call in. No response. However, I cannot afford this. The trading power we were supposed to have with RCI was ComplaintsBoard.com is a leading complaint resolution website on the Internet. Mr sheldon kept on with his attack he threaten to f- up our credit. NEARBY AMENITIES. Now, they have changed the rules, once again, to only allowing "members only" 3 smart stays a year. Just hold your ground when dealing with these "salesmen" If you feel uneasy about the answers you're getting (or not getting) don't buy into it. But once visitors stop in the sidewalk to hear the pitch, they learn theres much more to the free maps and guidebooks. #3. This is a massive operation I thought. We wouldn't budge. At most timeshare presentations, a sales representative will show you approximately how much youll spend over your lifetime on travel. a 5 week time share at Island Links Resort in Hilton Head, SC. Sharon and Steve Mitchell, who are from Alabama, visited Charleston in June. Thats another reason why people buy timeshares because the accommodations are comfortable, spacious, and luxurious! Barcelo bought out Occidental right . Login. The most helpful contributions are detailed and help others make better decisions. 3000 points may have been enough for a full week in the dead of winter but shoulder season is around 8500 for a week and summer is about 10,650 points per week and more in the newest resort. Palmera Vacation Club review: - Complaints Board When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. go back to original rules when we joined or get out of contract. We are dedicated to delivering vacation memories that last a lifetime. to the resort just about 1 year later and went to the sales office Palmera Vacation Club Timeshares for Sale For Sale Search Now Filter results Map View List View Sort By 0 Palmera Vacation Club Timeshares Sorry! She gets rude too and tells us she guesses we just like to waste all of our money. Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware? You are using an out of date browser. I work very hard, intelligent, level headed, Senior Project Manager for the State of SC. This will surely increase the credibility of your complaint. Report inappropriate content Robert F 2 posts 92. Existing reservations cannot be canceled and reconfirmed under this discounted travel offer. We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. Congrats on finding TUG. Desired outcome: Advantages to us so we were told: lower We purchased points with Palmera Vacation Club and the salesman told us we could get a 3 bedroom unit with our points at Coral Springs. They have their own points system to be used within the resorts that are on Hilton Head. It may not display this or other websites correctly. get quotes and more. My name is joe williams i am a co owner /sharon course owner at coral reef resort in hilton head sc. We returned Well guide you through the process. The letter I sent via fedex was received by someone at PCV this morning. We bought 3,000 points for around $13K. Palmera Vacation Club | Hilton Head Island's Premiere Vacation Club Still wondering why people buy timeshares? We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. Nothing that the salesman presented to us was true. Creating memorable vacations for our members. A forget speaking with the sales team or the "Mangers", they don't have a direct line according to the reservation team. All of the lies, promises, and representations are part of the scam. We tried to fight it at that time, but we had signed a contractual agreement. As a matter of policy, BBB does not endorse any product, service or business. In fact, timeshare has been celebrating years of growth, surpassing over $10 billion in sales. We were still not interested. *The $199USD exchange fee offer and $209USD Extra VacationsSM getaways must be booked by 2/28/23 for travel through 12/31/23 and applies to All-Inclusive vacations only. I just got back from the post office and sent it certified with return receipt as well as the FedEx this morning. (free membership giveaway for every 50 subscribers!). Search Page General | SellMyTimeshareNow The Mitchells signed a one year contract with Vacation Inspirations at a price tag of more than $5,000. In We purchased a 3000 point timeshare for $12, 500 from Palmera Palmera Vacation Club Reviews, Complaints, Customer Service My next step was going to be to drive back down to HHI with my husband and do it in person but everything I have read on this site does not recommend doing that. They also verbally guaranteed us that Palmera Vacation Club Company complaints 12 - complaintsboard.com Hopefully the refund will post in a couple days! Nothing has been done and calling makes it clear no one cares. In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. All rights reserved. Timeshares are meant to be a lifelong product, even to pass down to your children or grandchildren. We were told that Coral (now Palmera) took their resorts back from RCI and are using them for their own vacation club. Desired outcome: Palmera Vacation Club ratings, reviews and complaints - Time Shares Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. Click here to explore the Palmera Portfolio. You can find contact details for Palmera Vacation Club above. The price level of this organization is high according to consumer reviews. Contributions should be appropriate for a global audience. I called in late November and was told that my dates were not open to call again in January. All reviews are available on the sites they are accredited to. Her request to surrender her Membership was received and acknowledged, via email, on August 29th, 2022 that the request has . Occidental Vacation Club Review: Barcelo/occidental vacation club is a The Club Travel Honest Review [THIS WILL SHOCK YOU], Las Palmeras by Hilton Grand Vacations Room Tour, Best Places To Invest In Vacation Rental Property, 85% of timeshare owners love their brand or resort, Disney Vacation Club Rentals Grand Californian, average cost of a timeshare in 2019 is $21,445, Holiday Inn Club Vacations Williamsburg Resort, Wheelchair Accessible Vacation Rentals With Roll In Shower. Looking for Palmera Vacation Club Login? Like a free stay and Hilton money? When you compare the average cost of a timeshare with 60+ years of vacations, the savings are clear. Thats just false for anything thats not outright property ownership. Cancel.We want out of Palmera. You must log in or register to reply here. The confirmation email said that if we were going to arrive after 5pm we needed to call a number. Submit a complaint and get your issue resolved. Palmera is deducting $295 out of my checking account a month. Should I contact the finance company as well to let them know we have canceled the contract? We attended the 90 min presentation this past weekend in Hilton Head Island. Repeat this to yourself as often as is necessary. We know of no other matter or practice relating to this company that may assist you in your consideration of this company. legally cancel the contract. CHARLESTON, SC A Live 5 News investigation has uncovered dozens of complaints filed against businesses that sell timeshares and luxury vacation packages. The guy then became upset and challenged us why we could base our decision based on something online. Hawaii Seller of Travel Reg. Re: Palmera Vacation Club 4 years ago Save I am having the same problem. My son in law own(s/ed ?) We put down $1200 on our credit card and signed the financing paperwork for the rest. Claim it and get a lot of features. Make sure any club youre considering can pass an easy scam test. It is not a good financial decision for us right not ($25,000 with $5000 down, $499 a month at 17% interest!). Theyre also applicable regardless of the comments tone. I cannot imagine having to get ahold of someone if I was an actual customer with Palmera. Barcelo/occidental vacation club is a rip off. After purchasing, I was told to just click Book Me and schedule my trip. BCA has no information regarding government actions at this time. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. Washington Seller of Travel Reg. We haver never used this vacation club in 4 years since we purchased it because apparently buying 3000 points will not get you anything and when it was off season you couldn't find a rental still without buying more points. Just curious, we are here this week and did the scam tour-didnt convert my TS to points after all these reviews-but was this resolved? He then went away for several minutes and finally came back with a credit card receipt indicating a full refund. Palmera Vacation Club Click to Rate or Add Salary Add Interview Add Benefits Glassdoor has 3 Palmera Vacation Club reviews submitted anonymously by Palmera Vacation Club employees. Pay only $199USD on your exchange fee when you book select Las Vegas resorts. When I booked out trip, it took a solid week to speak to a representative. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Palmera Vacation Club Customer Service. Reply. Reporter3228572. Now I have 2! When I called Palmera reservation services I explained my issue and was told the complaint would be brought up in the Friday Manager's Meeting and I would get a call that Friday. I know nothing about the ethics of this timeshare property, but the hotel branded properties will honor the rescission and send refunds in a few weeks. They promised it would be sold in 3. After reading the contract, I did not feel comfortable. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. When I had enough and gave him a few words back he said "we could either do this the easy way or the hard way". Rescinding Palmera Vacation Club in Hilton Head, SC I'm tired of the lies. With the average cost of a timeshare, you will have already made up what you paid for and more! If we can verify it in our system, an email will be sent to you with your password. These vacations are limited. Although no approach is foolproof, you can usually find out what you need by asking and fact-checking a few specific questions. Who do I contact? Our records indicate the company failed to respond to the one complaint brought to its attention. Type in the email address you registered with. Some require stiff membership fees up frontusually several hundred up to thousands of dollarsand they may commit you to big annual fees indefinitely. The travel prices the salesman Palmera Vacation Club has resolved 1 complaints. Good luck! Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. get quotes and more. Our Palmera Vacation Club Resorts are the best of what Hilton Head Island has to offer. Respect the privacy of others. A timeshare is not what you may think it is. Contact them directly! Complaint Resolution Index (CRI) Explained. Live 5 Investigates: Dozens of complaints filed against local vacation The overall rating of the company is 2.0 and consumers are mostly dissatisfied. we are convinced we made a BIG mistake and composed a letter to cancel the contract. Heres what you need to consider: You May Like: Disney Vacation Club Luggage Tags. In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. Websites:There are no additional web sites. Depending on the resort and season, all-inclusive fees may cover meals, drinks, tours, transportation, resort activities, resort amenities, services, and facilities. Can any body help me? Our last conversation which toke place on aug 1 2019 mr sheldon referred to me and ms shone course as two miserable mother f--ker he also told me to go f myself and that he was trying to help me get out off my financial responsibility and i was too stupid to realize it. All Rights Reserved. Emails found on company website [email protected] 100% Support 0 0 Palmera Vacation Club website OMG!!! Only a customer who has booked through Booking.com and stayed at the property in question can write a review. Time share oversere haven't got anywhere yet. We know of no licensing or registration requirement for companies engaged in this company's stated type of business. Plus, you can even save on dining when you have the option to use a kitchen for home-cooked meals. Write reviews, ask and respond to questions, This complaint was posted by a verified customer. We were told they no longer sell that This would leave me with only the maintenance fee to pay. Palmera Vacation Club 5 years ago Save I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Initial Palmera Vacation Club complaints should be directed to their team directly. They lie right to your face and then remind you that nothing they say is legally binding! Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. Fractional ownership such as timeshare may be a good way to vacation to the same place every yearbut its a lousy overall investment. Not to mention, timeshare resale scams can target owners in need of relief. I am thankful that the only financial information I gave was our credit card. 213. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. My biggest fear is the financing paperwork I signed. I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. Theyre selling pie in the sky, and Marie Callender is better at making pies. Palmera Vacation Club. Scam Clue 3: A promotion claiming youve been specially selected for membership. available to us. With points-based ownership, timeshare owners can use their vacation points as currency, to spend as they wish. Business Profile for Coral Resorts - Better Business Bureau get quotes and more. Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. Vacation Club membership. Palmera Vacation Club - Timeshares / Vacation Rentals Forum Not only is this a false & deceitful statement, I've now discovered most Caribbean and Mexican resorts have converted to all inclusive which is a product we are not interested in. Recent recommendations regarding this business are as follows: Do not get swindled into this!, STAY AWAY!, Be careful, do not sign or join, Make sure you know what you are signing and discount anything the salesman says.. I just feel so bad for all of the people that get swindled by vultures like these. We want you to share your story, with both the good and the not-so-good. Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. Unfortunately, last year, we believed what they were telling us and bought points with Palmera. If a deal is actually honest, it will still be there after you take a day or so to check it. I believe this outfit may have operated under the name Vacations Anytime years ago in ***********. How much do you spend normally on your hotel? After all, it's not their money but yours. We are now well past that Friday and repeated calls only gets me to LeAnn, Director of Member Services and her voicemail. Login. Some systems only allow USPS. This sounded good to me as my current time share only gave me one week and a one bedroom. We were told that we could go anywhere in the world for a week for about 179$ (the 4000point option) ..we were like "this is a great deal" We asked many questions about all the other fees and he would not answer us straight. I suspect this goes on all the time. Palmera Vacation Club complaints View Full Report 33 Office Park Road #219 Hilton Head Island, SC 29928 | Get Directions (888) 887-2563 http://palmeravacationclub.com File a complaint in less than 5 minutes! We are complaining six months later because we are still being as to pay taxes and maintain fees at the two exchanged properties as well as fees at Palmera V C. So the bottom line is instead of reducing the number of properties, they were increased as well as cost. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises.