There is certainly no lack of bars on hand in this resort, so a cold drink will always be within reach. The beautiful Cancun weather takes care of the heating of the pools for the rest of the year. There are only four bikes available to guests, so you need to show up super early to get a spot. Is Cancun Hotel Zone Safe to Visit? Travel Safety in 2022 Is Cancun Safe for American Tourists in 2023? - Passports and Grub There were plenty of activities you could enjoy or be a part of. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. 18 km From Cancun International Airport. This was a great night out, the food was delicious and the chefs were really entertaining and talented. Please, receive our warmest regards from The Excellence Collection. So, there will be no queueing for restaurants and bookings are relatively easy to get and the resort. Whether we were at the pool, in the lobby, or in our room the Wi-Fi signal was pretty good. All of this was done outside what I consider normal business hours. An extensive gym with a great range of equipment. If you go to dinner earlier, the wait will be short or nonexistent. Yes, free parking is available to guests. Again, this service differentiated the Excellence and made the experience incredible. We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. - Dinner: Food and service is great everywhere like always. Included in your package are unlimited food and snacks, the majority of drinks (excluding some bottles of wine in the restaurants). Excellence Riviera Cancun - Adults Only All Inclusive, Puerto Morelos Children Check Availability Excellence Riviera Cancun - Adults Only All Inclusive Overview Reviews Amenities & Policies Carr. They serve the complete range of caffeine-infused delights as well as a range of freshly baked treats. Honestly, this is something I dont really like about the Excellence resorts there is too much choice. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as your holiday destination and for taking the time to share your feedback with the TripAdvisor readers. 5th time and 5 stars again - Review of Excellence Riviera Cancun Question: Is It Safe To Travel To Excellence Playa Mujeres If you have a longer trip, it is definitely worth it for all the small extras. Thank you again to all of you for making our time at ERC so incredible., Until next time - we'll see you again in April 2024! It has TVs all around the bar and has a nice selection of beers and bar food options. Alejandro at the bar with the pizza oven is great too. Each night it felt like we were whisked off to a faraway location with some really solid eateries. This is a lovely little beach town that doesnt have the nightclubs and throngs of tourists that you will find in the main Cancun area. The standard and variety of food on offer was really top quality. They were waiting with a very comfortable luxury SUV for us outside the airport. Its a thankless task and there is only going to be one winner in this battle, but all credit to the staff for doing everything they can to make the beach look pristine. Baristas working seem to have no clue about coffee or espresso drinks in general, they were constantly confused with our simple orders. However, the food is below average. Although it was a little murky in parts. I would recommend getting more comfortable/soft sheets. The food was where the disappointment came. The oldest country in the Americas. Excellence Riviera Cancun: Beautiful, high quality resort with welcoming staff - See 24,088 traveler reviews, 26,116 candid photos, and great deals for Excellence Riviera Cancun at Tripadvisor. All Day Activities and Entertainment - Excellence Riviera Cancun Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun to vacation and for taking the time to write and share your opinion with other travelers. Please, receive our warmest regards from The Excellence Collection. Federal 307 Chet-Pto. We assure you that we will continue working hard in this direction to have more guests satisfied with the outstanding service our guests expect from us. We are delighted to hear from you that we are able to exceed your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. If It was likely they were cleaning or cycling water, but wish they would complete it in the time we were there. What food & drink options are available at Excellence Riviera Cancun? Open for breakfast, lunch, and dinner, this was actually a place we frequented quite a bit for breakfast. The front desk asked for the number and informed us they would call for us. Cancun Tourism Cancun Hotels Cancun Bed and Breakfast Cancun Vacation Rentals Cancun Vacation Packages Flights to Cancun Cancun Restaurants We worked out our new flights and needed to change our airport transfer. Excellence Riviera Cancun - Adults Only All Inclusive Dreams resorts All your questions answered! Unfortunately it makes enjoying frozen drinks a little bit of a problem. As you pull up to the hotel a bellhop will be on hand to take your bags. https://www.excellenceresorts.com/cancun/excellence-riviera-cancun/ It was handled beautifully with no issues at all. #1 of 10 all-inclusives in Puerto Morelos. Room: We have done all level of rooms in the past and there is not a bad room in the resort. Also, the tequila options are a joke. Our driver wore a mask and we did too in the enclosed space. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as host of your honeymoon destination and for taking the time to share this review with the TripAdvisor community. The grounds are gorgeous. Whatever choices you might want, you will have it when you are here. We are delighted to hear from you that we are able to exceed your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. The building itself is pretty stunning and the circuit of hydrotherapy waters is available to people booking treatments in the spa. Because the staff are so inviting, the crowd that comes here were just as friendly. The service at the Excellence Riviera Cancun was particularly good, any issues or requests were dealt with almost immediately and you would receive a follow up phone call to confirm your request had been dealt with. Pools: The pools are gorgeous and relaxing, but get our first complaint. Health & Safety Protocols | Covid-19 Info | The Excellence Collection So worth the upgrades. We like a drink and although food narrowly tips it as the most important thing to consider, the drinks offering is integral to our reviewal process. The club lounge is basically a private bar/restaurant area that is open all throughout the day. The staff members are one of the core pillars of our resort to offer an unforgettable guest experience, and their attitude is intended to exceed the expectations of all our guests and provide them with a service as personalized as possible. We also use third-party cookies that help us analyze and understand how you use this website. 11 | Puerto Morelos, Maya Riviera & The Yucatan 77580 [SEE MAP] #23 in Best Maya. This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. Our commitment is to make every guest experience, as exceptional and unique as it can be. For us, at InspoVacay the drinks offering is a very important aspect of an all-inclusive. There is so much to do at this resort. Review collected in partnership with this hotel. Fun and tasty. It hits the ball out of the park on the complete slate of elements we look for in a top-class all-inclusive resort. We were there for three glorious weeks January-February 2023. This wine tastes bad. We noticed this wouldnt be the case with all the resorts nearby, as many had large piles of dry seaweed along the shore covered in sand gnats (this didnt happen at the Excellence). Expect to wait between 1-1.5 hrs during rush times but presentation and quality made the wait well worth it. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. We went to the concierge and they printed out results for us, which they already had tied to our room. Btw, portions were much, much smaller than in prior visits - we heard others comment on this as well. Lock in the lowest price from these sites. We estimate they took away about 25% of the pool chairs and restaurant seats. Brands & Resorts; About Us; The Excellence Collection Rewards; Awards; Just have the paper results ready at flight check-in at the airport. It was hard to stay in vacation mode when my phone was always with me. The 5-star Maroma, A Belmond Hotel, Riviera Maya is a space of enchanting, natural refinement where ancient mysteries meet modern revelations and joyful exhilaration balances with the deepest peace. Excellence Riviera Cancun. The food and the atmosphere at Flavour Market were very good. Six meandering pools wind through their grounds. The staff members are one of the core pillars of our resort to offer an unforgettable guest experience, and their attitude is intended to exceed the expectations of all our guests and provide them with a service as personalized as possible. Wedding planners, along with wedding packages and honeymoon packages are available. Unfortunately we were too stressed out to remember names, so all we can say is, "Thank you, Excellence. Save. Masks are required on flights and airport. One other thing to note on departure is that although checkout is at noon, the Excellence encourages you to use the pools, bars and restaurants while you wait for your shuttle. We were not ashamed to take any unsupervised float we found if we needed it. Contact us for more information and details about the packages and options available. Like most all-inclusive, there is a wide selection of evening shows and entertainment on offer. On the flip side of that if you like to be in amongst the activity and mingling with other guests then the Excellence club may not be for you. Beautiful, high quality resort with welcoming staff - Review of Located in the Riviera Maya region of Cancun. What you need to know about Excellence Riviera Cancun & Traveling in There is a capacity limit for safety reasons, so you might have to wait outside for a few minutes depending on the time of day. The resort is beautiful. - Lunch: For us the best choices are Los Olas or pizza by the pool, both are great. That said, there are unique dangers with being in Cancun, like the small risk of violent crime, and alcohol-fueled violence because of the party crowd. Does Excellence Riviera Cancun have airport transportation? Mugging, assault, and drug trafficking are among the most prevalent crimes, with rates of more than 59.85%. We are very delighted to hear from you that our resort is the best resort you have ever been to, and we were able to surpass your expectations in all areas, which are carefully taken care of. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as host of your holiday destination once again and for taking the time to share this review with the TripAdvisor community. The spicy red sauce that was described to be in the Buro Callejero has zero kick which was disappointing. My Wife and I spent a week for our honeymoon. The Excellence Riviera Cancun is ready to provide an unforgettable experience for your wedding, anniversary or honeymoon in the most romantic setting. Transfer - Our reservation directly with the resort included round trip transfer using Seasons Tours. The day usually starts at 8:30 A.M. with yoga and ends between 10 P.M. and midnight with a band or a dance party. Bottles of spirits are also included in your room. by Adrian updated October 11, 2022, 7:10 pm. It hits the ball out of the park on the complete slate of elements we look for in a top-class all-inclusive resort. We never leave reviews, because all the other great reviews are true about this place. All of our Excellence Club suites offer impressive ocean views as well as indoor and outdoor Jacuzzis. The focus is on keeping you safe. Fill it out before going to security and then walk by all the people fighting for the limited counter space at security. That combined with all the staff wearing masks makes communication a little more cumbersome compared to past trips. All the restaurants are very average. Excellence Club benefits: A traditional French-style eatery serves up some really well-done dishes. Just remember to speak a little louder and clearer than usual and that overcomes the issue. If seafood is your thing then this is the restaurant for you. Tapas is one of our favourite types of cuisine, so Flavour market had a lot to live up to. Cancun. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. You can plan ahead for the restaurants youll visit and when since some close one or two days a week. Excellence Riviera Cancun or EPM??? - Tripadvisor Excellence Riviera Maya excellent. Add to that the drinks available in the mini bar in your rooms as well as the bottles available for your own consumption. We would like to thank you for adding generous remarks on the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. See 24,070 traveller reviews, 26,421 candid photos, and great deals for Excellence Riviera Cancun, ranked #2 of 47 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. We hope to come back in the next few years! Plus, people tend to dress nicely at night for the performances and shows, so Id bring a few nicer outfits. Yes, parking is available for guest and it is complimentary. By 9:00 am almost all them are shoved under somebody's chair who isn't even there. Although lobster is in the name of the restaurant we found that the lobster offering of the Lobster risotto and the grilled lobster was a little overcooked for our liking. Without the option of the ocean, your choices for relief from the sun may be limited.Tips:Bring straws, inflatable rafts (Five below has great ones!) When choosing an all-inclusive resort I think the food is the most important element we look at. To avoid international calling on our phones we contacted the front desk to ask if can use the room phone. This Asian eatery serves up a huge range of your favorite Asian staples such as sushi, ramen, tempura, udon, and Pad Thai. In addition to everything included in the Excellence Wedding Package, this upgraded wedding package option also includes items so that you can keep the celebration going during your Riviera Maya destination wedding, like a cocktail hour and private reception. Please, receive our warmest regards from The Excellence Collection. Prices are the average nightly price provided by our partners and may not include all taxes and fees. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Excellence Riviera Cancun in Riviera Maya | TUI.co.uk We're in Mexico - there's no reason to have bad tequila at the bars. Hard Rock Hotel Riviera Maya is a hotel located 76.4 km (47.368 mi) or 1 h 14 min away from Cancun International Airport. There really is no reason to leave the resort if you dont want to do excursions or visit some of the local towns. There are six spread out in the gardens, including a river-like number and one with a swim-up bar. Why Playa Mujeres Should Be Your Next Vacation Destination Excellence Riviera Cancun - Nearby Golf?? - Cancun Forum Necessary cookies are absolutely essential for the website to function properly. We promise to congratulate the staff, especially those you named on your behalf for their contribution to your wonderful experience whilst in our property. It would be nice to have some fans to help with sweating, but not that big of a deal. Beautiful! Safety? - Review of Excellence Riviera Cancun, Puerto 90'ish degrees. We will pass your kind words along to the entire team. Excellence Riviera Cancun - A Comprehensive Review